Bank Danamon, Bank Hana and Maybank (Virtual Account) Disturbance
Identified - Halo Partner,

Semoga Anda dalam keadaan baik.

Dengan mengirimkan pesan ini, kami ingin menginformasikan kepada Anda mengenai layanan Virtual Account pada platform kami.

Efektif tanggal 14 Februari 2024, layanan Virtual Account Bank Danamon, Bank Hana, dan Maybank akan dihentikan sementara pada OY! Business untuk pemeliharan sistem hingga batas waktu yang belum ditentukan.

Dengan adanya perubahan ini, mohon diperhatikan bahwa seluruh layanan Virtual Account pada bank-bank tersebut akan dihentikan mulai pukul 23.59 WIB di tanggal 13 Februari 2024.

Kami memahami potensi dari dampak perubahan ini terhadap operasional bisnis Anda, namun kami terus berkomitmen untuk menyediakan platform transaksi yang aman dan lancar ke depannya.

Selama periode pemeliharaan sistem ini, tim kami siap membantu Anda dengan pertanyaan atau permasalahan apa pun. Apabila Anda memiliki pertanyaan lebih lanjut, jangan ragu untuk segera menghubungi tim OY! Customer Service kami melalui WhatsApp 0859-2180-9115 dan e-mail business.support@oyindonesia.com.

Terima kasih atas perhatiannya.

Salam hangat,
OY! Indonesia
Feb 13, 2024 - 23:59 WIB
Bank Mandiri (Virtual Account) Disturbance
Update - We are continuing to work on a fix for this issue.
Jan 10, 2024 - 10:07 WIB
Update - We are continuing to work on a fix for this issue.
Dec 07, 2023 - 14:01 WIB
Update - We are continuing to work on a fix for this issue.
Dec 07, 2023 - 13:56 WIB
Identified - Dear Valuable Partners,

Kami ingin menginformasikan bahwa layanan Virtual Account Bank Mandiri sedang mengalami gangguan.

Kami akan segera menginformasikan apabila layanan sudah kembali normal.

Mohon maaf atas ketidaknyamanannya.
Dec 07, 2023 - 09:18 WIB
Receive Money ? Operational
Virtual Account Bank Mandiri Operational
Virtual Account Bank Negara Indonesia (BNI) Operational
Virtual Account Bank Rakyat Indonesia (BRI) Operational
Virtual Account Bank CIMB Niaga / CIMB Niaga Syariah Operational
Virtual Account Bank Permata / Permata Syariah Operational
Virtual Account Bank BTPN Operational
Virtual Account Bank Central Asia (BCA) Operational
Virtual Account Bank Syariah Indonesia (BSI) Operational
Virtual Account Bank Danamon Operational
Virtual Account Maybank Operational
Virtual Account Bank KEB Hana Indonesia Operational
QRIS Operational
E-Wallet ShopeePay Operational
E-Wallet LinkAja Operational
E-Wallet DANA Operational
E-Wallet OVO Operational
Credit Card / Debit Card Operational
BCA Unique Code Payment ? Operational
Send Money ? Operational
Bank Central Asia (BCA) Operational
Bank Mandiri Operational
Bank Rakyat Indonesia (BRI) Operational
Bank Negara Indonesia (BNI) Operational
Bank CIMB Niaga / CIMB Niaga Syariah Operational
Bank Permata / Permata Syariah Operational
Bank Danamon Operational
Bank UOB Indonesia Operational
Bank OCBC NISP Operational
Bank DBS Indonesia / digibank Operational
Bank Panin Operational
Bank Maybank Indonesia (Bank BII Maybank) Operational
Citibank Operational
Bank Syariah Indonesia (BSI) ? Operational
Bank Windu Kentjana International (Bank CCB INDONESIA) Operational
Bank Artha Graha Operational
ATMB Plus Operational
Bank Shinhan Operational
Bank Sinarmas Operational
Bank Maspion Operational
Bank CommonWealth Operational
Bank Ganesha Operational
Bank CTBC Indonesia Operational
Bank IBK Indonesia ? Operational
Bank ICBC Operational
Bank QNB indonesia Operational
Bank Tabungan Negara (BTN) Operational
DOKU Operational
Bank Eka Operational
Indosat Dompetku (IMKas) Operational
Bank Woori Saudara Operational
Finnet Operational
BPR EKA Operational
Bank BTPN (Jenius) Operational
BPR KS Operational
The Bank of Tokyo-Mitsubishi UFJ (MUFG) Operational
Bank Mestika Operational
Bank Victoria Syariah Operational
Bank ATMB LSB (BPR Supra) Operational
Standard Chartered Bank Operational
Bank Muamalat Indonesia Operational
Bank Of India Indonesia Operational
Bank Jabar Banten Syariah Operational
Bank Nusantara Parahyangan (BNP) Operational
Bank Capital Operational
Bank Mega Operational
Bank Bukopin Operational
Bank Jasa Jakarta Operational
Bank Harda Operational
ANZ Indonesia (ANZ Panin Bank) Operational
Deutsche Bank AG Operational
Bank of China Limited Operational
Bank BPD Banten Operational
Bank KEB Hana Operational
Bank Bumi Arta Operational
Bank MNC Operational
Bank Sultra Operational
Bank Victoria International Operational
Bank Mantap Operational
Bank Ekonomi Raharja (HSBC) Operational
Bank Yudha Bhakti (Bank Neo Commerce) Operational
Bank Antardaerah Operational
Bank Rabobank Operational
Bank JTrust Indonesia Operational
Bank Sulteng Operational
BRI Agroniaga Operational
Bank Mayapada Operational
Bank BJB Operational
Bank SBI Indonesia (Indomonex) Operational
Bank CNB Operational
Bank DKI Operational
Bank Bengkulu Operational
Bank BPD Papua Operational
Bank Maluku Operational
Bank Aceh Operational
Bank Royal Operational
Bank BPD DIY Operational
Bank Jateng Operational
Bank Index Operational
Bank Jatim Operational
Bank Jambi Operational
Bank National Nobu Operational
Bank Mega Syariah Operational
Bank NTT Operational
Bank BPD Bali Operational
Bank Lampung Operational
Bank INA Operational
Bank SUMUT Operational
Bank Panin Syariah Operational
Bank Nagari Operational
Bank Riau Operational
Bank Prima Master Operational
Bank NTB Operational
Bank Syariah Bukopin Operational
Bank Sumsel Babel Operational
Bank Mayora Operational
Bank Sulut Operational
Bank BTPN Syariah Operational
Bank Sahabat Sampoerna Operational
Bank BPD Kalsel Operational
Bank BPD Kalbar Operational
Bank DINAR (Bank OKE Indonesia) Operational
Bank BPD Kaltim Operational
Bank Multiarta Sentosa (Bank MAS) Operational
Bank Kesejahteraan Ekonomi Operational
Bank BCA Syariah Operational
Bank ARTOS (Bank Jago) Operational
Bank BPD Kalteng Operational
Bank Sulselbar Operational
Bank Mandiri Taspen (Bank Mantap) Operational
GoPay Operational
DANA Operational
LinkAja Operational
OVO Operational
ShopeePay Operational
Virtual Credit Card ? Operational
International Transfer - Singapore ? Operational
International Transfer - Hong Kong ? Operational
International Transfer - China ? Operational
Send Money via Overbooking Operational
Overbooking via Bank Mandiri Operational
Overbooking via Bank CIMB Niaga Operational
Dashboard ? Operational
Dashboard Operational
Dashboard (Staging Environment) Operational
Disbursement (Send Money) Operational
Acceptance (Receive Money) Operational
Manual Bank Transfer Top-Up ? Operational
BCA Unique Code Top-Up ? Operational
Biller Payment ? Operational
Insurance - BPJS Kesehatan Operational
Insurance - Asuransi Bintang Paket 1 Operational
Insurance - Asuransi Bintang Paket 2 Operational
Insurance - Asuransi Jiwasraya / Asuransi IFG Life Operational
Insurance - Central Asia Raya Operational
Insurance - Prudential Premi Lanjutan Operational
Insurance - Tokio Marine Operational
PLN - Postpaid Operational
PLN - Prepaid Operational
Internet - MyRepublic Operational
Internet - Telkom / Telkom Speedy Operational
TV Cable - Big TV Operational
TV Cable - Indovision Operational
TV Cable - Nexmedia Operational
TV Cable - OkeVision Operational
TV Cable - TelkomVision Operational
TV Cable - Top TV Operational
TV Cable - Topas TV Operational
TV Cable - Transvision Operational
TV Cable - Yes TV Operational
Multifinance - Al Ijarah Finance Operational
Multifinance - Artha Prima Finance Operational
Multifinance - Batavia Finance Operational
Multifinance - Bima Finance Operational
Multifinance - BPR Kertamulia Operational
Multifinance - BPR Nusantara Bona Pasogit Operational
Multifinance - Cakrawala Citramega Multifinance Operational
Multifinance - Esta Dana Ventura Operational
Multifinance - JAGADIRI Operational
Multifinance - Koperasi Anugrah Mega Mandiri Operational
Multifinance - Koperasi Nusa Raya Cipta Operational
Multifinance - Mandala Operational
Multifinance - Mandiri Tunas Finance Operational
Multifinance - Mega Auto Finance Operational
Multifinance - Mega Central Finance Operational
Multifinance - Mega Finance Operational
Multifinance - Mizuho Balimor Finance Operational
Multifinance - Permata Finance Operational
Multifinance - Prima Pegadaian Operational
Multifinance - Putra Pegadaian Operational
Multifinance - Sinarmas Operational
Multifinance - Smart Finance Operational
Multifinance - Solite Operational
Multifinance - Top Finance Operational
Multifinance - Trans Pacific Operational
Multifinance - Trihamas Finance Operational
PDAM - Kabupaten Bangakalan Operational
PDAM - Kabupaten Bogor Operational
PDAM - Kabupaten Bojonegoro Operational
PDAM - Kabupaten Cilacap Operational
PDAM - Kabupaten Jember Operational
PDAM - Kabupaten Ketapang Operational
PDAM - Kabupaten Makassar Operational
PDAM - Kabupaten Malang Operational
PDAM - Kabupaten Mojokerto Operational
PDAM - Kabupaten Patin Operational
PDAM - Kabupaten Semarang Operational
PDAM - Kabupaten Sidoarjo Operational
PDAM - Kota Bandung Operational
PDAM - Kota Lampung Operational
PDAM - Kota Palembang Operational
PDAM - Kota Surabaya Operational
PDAM - AETRA Operational
PDAM - PALYJA Operational
PBB - DKI Jakarta Operational
PBB - Kabupaten Bandung Barat Operational
PBB - Kabupaten Banjarnegara Operational
PBB - Kabupaten Banyumas Operational
PBB - Kabupaten Batang Operational
PBB - Kabupaten Bekasi Cikarang Operational
PBB - Kabupaten Blora Operational
PBB - Kabupaten Bogor Cibinong Operational
PBB - Kabupaten Boyolali Operational
PBB - Kabupaten Brebes Operational
PBB - Kabupaten Ciamis Operational
PBB - Kabupaten Cianjur Operational
PBB - Kabupaten Cilacap Operational
PBB - Kabupaten Cirebon Operational
PBB - Kabupaten Demak Operational
PBB - Kabupaten Garut Operational
PBB - Kabupaten Grobogan Operational
PBB - Kabupaten Indramayu Operational
PBB - Kabupaten Jepara Operational
PBB - Kabupaten Karanganyar Operational
PBB - Kabupaten Karawang Operational
PBB - Kabupaten Kebumen Operational
PBB - Kabupaten Kendal Operational
PBB - Kabupaten Klaten Operational
PBB - Kabupaten Kudus Operational
PBB - Kabupaten Kuningan Operational
PBB - Kabupaten Lebak Operational
PBB - Kabupaten Magelang Operational
PBB - Kabupaten Majalengka Operational
PBB - Kabupaten Pangandaran Operational
PBB - Kabupaten Pati Operational
PBB - Kabupaten Pekalongan Operational
PBB - Kabupaten Pemalang Operational
PBB - Kabupaten Purbalingga Operational
PBB - Kabupaten Pandeglang Operational
PBB - Kabupaten Purwakarta Operational
PBB - Kabupaten Purworejo Operational
PBB - Kabupaten Rembang Operational
PBB - Kabupaten Semarang Operational
PBB - Kabupaten Serang Operational
PBB - Kabupaten Sragen Operational
PBB - Kabupaten Sukabumi Operational
PBB - Kabupaten Sukoharjo Operational
PBB - Kabupaten Sumedang Operational
PBB - Kabupaten Tangerang Operational
PBB - Kabupaten Tasikmalaya Operational
PBB - Kabupaten Temanggung Operational
PBB - Kabupaten Wonogiri Operational
PBB - Kabupaten Wonosobo Operational
PBB - Kota Bandung Operational
PBB - Kota Banjar Operational
PBB - Kota Bekasi Operational
PBB - Kota Bogor Operational
PBB - Kota Cilegon Operational
PBB - Kota Cimahi Operational
PBB - Kota Cirebon Operational
PBB - Kota Depok Operational
PBB - Kota Magelang Operational
PBB - Kota Pekalongan Operational
PBB - Kota Pekanbaru Operational
PBB - Kota Salatiga Operational
PBB - Kota Semarang Operational
PBB - Kota Serang Operational
PBB - Kota Sukabumi Operational
PBB - Kota Subang Operational
PBB - Kota Surakarta Operational
PBB - Kota Tangerang Operational
PBB - Kota Tangerang Selatan Operational
PBB - Kota Tasikmalaya Operational
Voucher Pulsa - AS 5,000 Operational
Voucher Pulsa - AS 10,000 Operational
Voucher Pulsa - AS 25,000 Operational
Voucher Pulsa - AS 50,000 Operational
Voucher Pulsa - AS 100,000 Operational
Voucher Pulsa - Simpati 5,000 Operational
Voucher Pulsa - Simpati 10,000 Operational
Voucher Pulsa - Simpati 20,000 Operational
Voucher Pulsa - Simpati 50,000 Operational
Voucher Pulsa - Simpati 100,000 Operational
Voucher Pulsa - Mentari Regular 5,000 Operational
Voucher Pulsa - Mentari Regular 10,000 Operational
Voucher Pulsa - Mentari Regular 20,000 Operational
Voucher Pulsa - Mentari Regular 25,000 Operational
Voucher Pulsa - Mentari Regular 50,000 Operational
Voucher Pulsa - Mentari Regular 100,000 Operational
Voucher Pulsa - IM3 Regular 5,000 Operational
Voucher Pulsa - IM3 Regular 10,000 Operational
Voucher Pulsa - IM3 Regular 20,000 Operational
Voucher Pulsa - IM3 Regular 25,000 Operational
Voucher Pulsa - IM3 Regular 50,000 Operational
Voucher Pulsa - IM3 Regular 100,000 Operational
Voucher Pulsa - AXIS 5,000 Operational
Voucher Pulsa - AXIS 10,000 Operational
Voucher Pulsa - AXIS 25,000 Operational
Voucher Pulsa - AXIS 50,000 Operational
Voucher Pulsa - AXIS 100,000 Operational
Voucher Pulsa - XL Voucher 5,000 Operational
Voucher Pulsa - XL Voucher 10,000 Operational
Voucher Pulsa - XL Voucher 25,000 Operational
Voucher Pulsa - XL Voucher 50,000 Operational
Voucher Pulsa - XL Voucher 100,000 Operational
Customer Support Operational
Email Operational
Call Center Operational
WhatsApp LiveChat Operational
Dashboard Livechat Operational
OY! Indonesia Page LiveChat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
All Product OY! Indonesia System Maintenance Jan 31, 2025 21:00 - Feb 1, 2025 01:00 WIB
Halo Partner,

Terima kasih atas kepercayaan Anda selama ini kepada OY! Indonesia.

Kami ingin menyampaikan informasi penting mengenai perubahan jadwal transaksi di OY! Indonesia serta jadwal pemeliharaan sistem yang akan berlangsung pada 31 Januari 2025.

Informasi Penting untuk Masa Pemeliharaan 31 Januari 2025

Kami ingin menginformasikan jadwal pemeliharaan sistem pada 31 Januari 2025, pukul 21:00-01:00 WIB, ada pun detail layanan yang terdampak dalam periode pemeliharaan tersebut:

1. Pengosongan Saldo (Drain Balance): Saldo akan dikosongkan otomatis dan diproses dalam beberapa transaksi sesuai limit bank.
2. Dashboard: Tidak dapat diakses selama pemeliharaan.
3. Receive Money:
- Pembuatan transaksi baru akan sementara tidak tersedia. Settlement yang seharusnya terjadi pada hari pemeliharaan akan diperbarui ke saldo sebelum pemeliharaan.
- Pembayaran dan pengiriman callback masih dapat dilakukan.
- Transaksi layanan Receive Money yang dibayarkan selama periode pemeliharaan akan dicatat sebagai transaksi pada hari berikutnya (setelah pemeliharaan selesai).
4. Send Money: Inquiry & transaksi tidak tersedia; pembuatan disbursement akan otomatis gagal.


Jika Anda memiliki pertanyaan lebih lanjut, sampaikan kepada tim OY! Customer Service kami melalui WhatsApp melalui 0859-2180-9115 atau e-mail business.support@oyindonesia.com.

Terima kasih atas perhatiannya.

Salam hangat,
OY! Indonesia

-----------------------------------------------------------------------------------------------------------------------

Dear Valuable Partner,

Thank you for your trust to OY! Indonesia.

We would like to share important information about changes to transaction schedules on OY! Indonesia and the system maintenance scheduled for January 31, 2025.

Key Information for the Maintenance Period on January 31, 2025

We would like to inform you of scheduled maintenance on January 31, 2025, from 21:00-01:00 AM (GMT+7), the following are the details of the services impacted during the maintenance period:

1. Drain Balance: All balances will be drained automatically and processed in multiple transactions based on the bank's transaction limit.
2. Dashboard: Inaccessible during maintenance.
3. Receive Money:
New transaction creations will be temporarily unavailable. Settlements due on the maintenance day will be updated to the balance prior to the maintenance.
Payments and callback submissions will remain functional.
Payments for Receive Money transactions initiated during the maintenance period will be recorded as transactions on the following day (post-maintenance).
4. Send Money: Inquiry & transactions unavailable; any disbursement creation will auto-fail.

If you have further questions, don’t hesitate to contact our OY! Customer Service team through WhatsApp on 0859-2180-9115 and e-mail business.support@oyindonesia.com.

Thank you for the attention.

Warmest Regards,
OY! Indonesia
Posted on Jan 22, 2025 - 10:00 WIB
Past Incidents
Jan 22, 2025

No incidents reported today.

Jan 21, 2025
Bank SMBC Indonesia System Maintenance
Completed - The scheduled maintenance has been completed.
Jan 21, 00:30 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 23:50 WIB
Scheduled - Dear Valuable Partners,

Sehubungan dengan informasi maintenance dari pihak Bank SMBC Indonesia, kami hendak menginformasikan bahwa pada:

- Hari/Tanggal: Senin, 20 Januari 2025 - Selasa, 21 Januari 2025
- Estimasi Waktu: 23.50 - 00.30 WIB
- Produk: Virtual Account

Selama masa maintenance tersebut, layanan Virtual Account tujuan Bank SMBC Indonesia tidak dapat digunakan.

Jika anda mengalami kendala, silahkan menghubungi representative tim bisnis kami atau mengirimkan email ke business.support@oyindonesia.com

Mohon maaf atas ketidaknyamanannya.

------------------------------------------------------------------------------------------------------------------------
Dear Valuable Partners,

OY! Indonesia receives maintenance information from Bank SMBC Indonesia. Therefore, we would like to inform you that on:

- Day/Date: Monday, January 20th 2025- Tuesday, January 20th 2025
- Time: 23.50 - 00.30 Western Indonesia Time (UTC+07:00)
- Product: Virtual Account

During the maintenance period, Virtual Account Bank SMBC Indonesia services cannot be used.
If you encounter any problems, please contact our business team representative or send an email to business.support@oyindonesia.com

Apologies for the inconvenience.
Jan 20, 13:11 WIB
Jan 20, 2025
Bank Negara Indonesia (BNI) Virtual Account Disturbance
Resolved - Dear Valuable Partners,

Kami ingin menginformasikan bahwa layanan Virtual Account Bank Negara Indonesia (BNI) saat ini sudah kembali normal.

Terima kasih atas perhatian dan kerjasamanya.

----------------------------------------------------------------------------------------------------------------------

Dear Valuable Partners,

We would like to inform you that Virtual Account Service to Bank Negara Indonesia (BNI) is running normally.

Apologies for the inconvenience.
Jan 20, 21:11 WIB
Identified - Dear Valuable Partners,

Kami ingin menginformasikan bahwa layanan Virtual Account tujuan Bank Negara Indonesia (BNI) sedang mengalami gangguan.

Kami akan segera menginformasikan apabila layanan sudah kembali normal.

Mohon maaf atas ketidaknyamanannya.

----------------------------------------------------------------------------------------------------------------------

Dear Valuable Partners,

We would like to inform you that Virtual Account Service to Bank Negara Indonesia (BNI) is undergoing some disruption.

We will inform you immediately once the service is running normally.

Apologies for the inconvenience.
Jan 20, 15:43 WIB
Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025
Bank Syariah Indonesia (BSI) Disturbance
Resolved - Dear Valuable Partners,

Kami ingin menginformasikan bahwa layanan Disbursement tujuan Bank Syariah Indonesia (BSI) saat ini sudah kembali normal.

Terima kasih atas perhatian dan kerjasamanya.

--------------------------------------------------------------------------------------------------------------------------

Dear Valuable Partners,

We would like to inform you that Bank Syariah Indonesia (BSI) for Disbursement Product is operating normally.

Thank you for your cooperation and patience.
Jan 11, 22:48 WIB
Identified - Dear Valuable Partners,

Kami ingin menginformasikan bahwa layanan Disbursement tujuan Bank Syariah Indonesia (BSI) sedang mengalami gangguan di sisi bank.

Kami akan segera menginformasikan apabila layanan sudah kembali normal.

Mohon maaf atas ketidaknyamanannya.

------------------------------------------------------------------------------------------------------

Dear Valuable Partners,

We would like to inform you that Disbursement to Bank Syariah Indonesia (BSI) is undergoing disruption from the bank's side.

We will inform you immediately once the service is running normally.

Apologies for the inconvenience.
Nov 22, 16:10 WIB
Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

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